Our Policies

Transparent, honest commitments to every customer. We want you to feel completely confident ordering from us.

Shipping Policy

Body care products ship to all 50 U.S. states via standard shipping

Orders are processed within 1–3 business days

Standard delivery takes approximately 5–7 business days

Tracking information is provided for all shipped orders

Shipping costs are calculated at checkout

Fresh organic juices are available for local delivery and pickup in Waldorf, MD (ZIP 20601) only

All local orders require scheduling a delivery date and time at checkout

Minimum order of $30 for all local juice orders

We will contact you to confirm your scheduled delivery window

Juice is made fresh to order — please refrigerate immediately and consume within 3–5 days

Due to the handcrafted, organic nature of our products, we cannot accept returns on opened items

Juice products are non-refundable due to their perishable nature

If your order arrives damaged, contact us within 48 hours with photos — we will resolve it

For any concerns, email us at Dina@GirmaOrganics.com

Body butters: store in a cool, dry place away from direct sunlight

In warm temperatures, body butter may soften — this is natural and does not affect quality

Hair and body oils: keep tightly sealed

Shelf life: 12 months unopened, 6 months after opening

Personal information collected at checkout is used solely for order processing and communication

We do not sell, share, or distribute your information to third parties

Newsletter and SMS subscribers can unsubscribe at any time

By placing an order, you agree to our shipping, delivery, and return policies

Product descriptions and ingredient information are for educational purposes and do not constitute medical advice

Prices are subject to change without notice

We reserve the right to refuse or cancel orders at our discretion

Last updated: March 2026